Pick And Win CA

Play Responsibly

Pick And Win CA remains dedicated to supporting safe and mindful digital entertainment throughout Canada

At Pick And Win CA, we prioritize creating an environment where digital entertainment is enjoyable and used in a balanced way. Our responsible-use approach ensures a positive and secure experience for users across Canada.

Our Commitment to Safety

  • Mandatory age verification for all users (19+)
  • Continuous monitoring for unusual activity
  • Tools for session duration awareness
  • Optional spending limits and budgeting resources
  • Cooling-off choices and self-review tools
  • Self-exclusion and account closure options
  • Support staff trained in responsible-use assistance

Recognizing Healthy Play

  • Treat entertainment as a leisure activity, not a financial solution
  • Set time guidelines for platform usage
  • Maintain reasonable entertainment budgets
  • Keep a balanced approach with offline activities
  • Monitor your emotional state during use
  • Engage socially without financial obligations
  • Take periodic breaks during longer sessions

Warning Signs to Watch For

  • Spending more time than intended
  • Increasing budgets to offset prior spending
  • Reducing attention to responsibilities
  • Borrowing or selling items to continue use
  • Feeling uneasy when not on the platform
  • Hiding time or money spent
  • Difficulty reducing or stopping platform use

Our Protection Tools

  • Session Timers: Time reminders and limits
  • Budget Controls: Adjustable spending limits
  • Reality Checks: Regular activity alerts
  • Self-Exclusion: Temporary or long-term restrictions
  • Activity Statements: Detailed usage summaries
  • Account Limits: Customizable limitations
  • Support Access: Easy communication with our team

Support Resources

  • Pick And Win CA Support: Assistance available around the clock
  • Canadian Mental Health Association: Professional mental health resources
  • Gambling Awareness: Education and informational support
  • Family Support: Guidance for friends and relatives
  • Online Communities: Peer connection opportunities
  • Educational Materials: Helpful informational guides
  • Crisis Helplines: Immediate access to trained professionals

Regulatory Compliance

  • Licensed under Quebec’s RACJ regulatory authority
  • Ongoing audits and compliance checks
  • Clear and accessible terms and conditions
  • Verified identity systems that follow Canadian requirements
  • Monitoring and reporting of financial transactions
  • Compliance with international responsible-use standards
  • Staff training focused on responsible practices

Healthy Balance Tips

  • Plan entertainment sessions in advance
  • Set and follow budget limits
  • Use time-tracking tools for awareness
  • Take breaks every 60–90 minutes
  • Keep a healthy mix of digital and offline activities
  • Avoid platform use during meals or family time
  • Pay attention to emotional well-being

Need Immediate Help?

If you're concerned about your digital entertainment habits or require urgent support, reach our responsible-use team at support@pickandwinca.com or contact the Canadian Problem Gambling Helpline.